At Vital Game Studio (“Vital”, “we”, “our”, or “us”) your privacy is important to us. Vital developed and preserves this Privacy Policy to protect the privacy rights of our users (“users” or “you”). This Policy defines the ways the information that is collected, used, stored, treated, and managed from you and/or your device (Phone, computer, tablet, or any other mobile device) while using our Services (website(s), applications, collectively our “Services”), as well as information accessible from third party social networking platforms or sites (“SNS”).

By using Vital Services, you are consenting to the Terms of Service and this Policy you agree to our collection, uses, and disclosure of information that is collected from you. If you are under 18 years old, please read this Policy with your guardian. You acknowledge that your legal guardian has read and agrees to this Policy. If you do not understand or accept the terms of this Policy, please do not use the Service. You can email questions or concerns about Policy, Terms, or conduct at

The information Vital collects is described below. Our primary goals in collecting data is to give you, the user, a customized experience and to improve our Service. We create reports and conduct research to improve our Service.


Definitions of Information We Collect

“Anonymous Information” is defined as information that cannot directly identify an individual person.

“Personal Information” is defined as information that can directly or indirectly identify an individual. Such as an individual’s name, mailing address, phone number, email address, device ID, IP addresses, cookies.

“Financial Information” is the information provided by you relating to payments and billing. Any Financial information is preserved and conducted by Vital and/or authorized third party partners. Any Financial information collected is used only for payment and billing purposes.


What Information is Collected?

Information that is provided from you, while interacting with our Service.

Registration Information: When creating an account or user profile with the Service, you may be asked for your name, gender, your birthday or age, your email, your mailing address, a username, password, language preference, or any other information. To complete the registration process these may be required.

Information Disclosed on Forums: Parts of our Service may include web forums, chat rooms, blogs, message boards, communities or “Forums”. When using our Forums if you choose to disclose information you agree and understand that the information is public and not expected to be confidential or private.

Information through Mobile Devices: During the registration process and any other time using our Service through a mobile device, (eg. mobile phone, tablet) we collect the following 1) the telephone number 1) The type of Mobile Device, 2) The mobile device manufacturer, the mobile carrier, Mobile Device identifiers or advertising identifiers. Internet Protocol address, geographic location/country/zip code. Platform version, installation, navigation, access, interaction. Impression and engagement information, Network type, browser type, Mac address, iOS advertiser ID, In-game ID and any other information that you voluntarily provide us.

Customer Service and Technical Support: Information is collected when you reach out to our customer service or technical support includes but not limited to name, telephone number, email address, user ID, use of the Service, and any other information that you provide about the inquiry.

Payment Information. Payment and billing details necessary to complete the transaction are collected if you decide to purchase any of Services, including in-game items. We collect the following 1. Name 2. Email address 3. Credit and/or debit card 4. PayPal account information, bank account and wire transfer information and other third party payment processor information. 5. Billing Address 6. any other information that you provide.


Profile Information:

Information Received from SNS and APIs: Interacting with our Services through a SNS, you are allowing us to access your SNS profile. Information that is collected through the SNS Application Programming Interface “API” depends on the Application and the privacy settings of that SNS profile. This includes but not limited to personal information such as 1. Name 2. gender 3. Profile URL or picture 4. User ID numbers 5. email login 6. Geographic location of the device 7. Your password. When using our Service through a SNS, you entitle us the ability to obtain, store, and use the information that you make available through a SNS’s API.

Other Sources: Your Information may be collected from other sources including, without limitations third party partners or other users using the Service.

Employment Opportunities:  Any employment-related information submitted to us about Careers with Vital will be collected.


Information Collected Through Technology or Automatically:

When you interact with Vital Services, we may obtain and store Personal Information and Non-Personal Information.

Log Files. Like most websites, Vital may collect certain information automatically and use log files to store that information. This may include, but not limited to, Internet protocol (IP) addresses, Internet service provider (ISP), operating system, browser type, browser language, referring/exit pages, date/time stamp, computer platform type, user activity, and/or clickstream data.

Cookies: Cookies are small text files that are sent from a web server to your browser. These files are stored on the Mobile Device or computer’s hard drive. These files are assigned a unique number and they have no meaning outside of our Services. Some information that we track using cookies include, but not limited to, time spent on our web sites, pageviews, user name, the referring site, and the exiting site. The information gathered is for market and statistical research purposes only. You can configure your web browser to limit or reject cookies. If you decide to limit or reject cookies, some of Vital’s Services may be unavailable to you.


Tracking Technologies

Third Party Advertisers. Ads and ad-relating features on our Service may contain cookies, web beacons or other comparable technologies to automatically collect Anonymous information from your computer or Mobile Device. Third party advertisers compile this information and deliver ads that you will be more interested in. The use of this automatically collected technologies with ads such as cookies or web beacons is subject to their own privacy policies. If you click an ad and are redirected out of our Service our Privacy Policy will no longer apply. We encourage you to read the relevant advertisers privacy policy on their website


Use and Disclosure of Personal Information

Vital will not sell or disclose your Personal information unless stated otherwise in this Privacy Policy. Ways we may collect information includes, but not limited to the following. Collecting information at registration when you create an account with us. When we evaluate employment, become an employee of our Company for employment purposes only. We use information to improve the Services you use. Market Research to recognize patterns with usage and understand the characteristics of our users to deliver relevant advertisements. Sometimes we may need to contact you concerning your account or to send newsletters, promotional materials, or other information on our Service or from our business partners. The Information may be used to help us to investigate/prevent hacking, fraud, or any other transgressions on our Service. Technical support or Customer service use the information to handle your inquiries, troubleshooting, and to examine problems. Completing all transactions. Sometimes Vital may need to make changes to our policies, (eg. Terms, Privacy Policy) and will send out notices to administer the current updates. In service communication such as user-to-user communication and interaction uses this information. Sometimes with other game platforms we will link your game ID. When using a SNS, information is sent to the SNS. The information is also required or permit us to protect the safety, property, and the rights of our users, the public, and our Company.